When we started Evolve Cleaning, although we had a general idea of what we wanted our business to become we jumped in without a clear road map! If you asked us then, about our future, I am pretty sure it wouldn’t reflect what we have achieved thus far!
However, one thing that has remained unwavering is the desire to have a minimal impact on the environment and ensure that the products we use and the choices we make, are aligned with our customers. We consider ourselves as eco-conscious because we understand that sometimes there are certain products or methods that we cannot avoid using in order to complete a particular cleaning need (click here for our services). We also drive diesel guzzling vehicles; this is pure practicality as we are not in a position to afford fully electric cars and actually have no way of charging them at our base. When these issues are resolved, this is a route we will of course explore in more details.
Collaboration
We were also keen to collaborate with other other local firms who share a similar ethos to ourselves. We were lucky to meet Alex and Emma from Elmkind who are based in Dawlish. Like us, they are a family run, local business and are “dedicated to providing honest, natural and beautiful cleaning products.” We love their products, with no single use plastics, refill options and sustainable aluminium bottles – the latter being particularly handy when lugged around a building site!
Conclusion
We often reflect on our past business plans and journey, learning we can improve and make small, strategic changes. It can sometimes be frustrating to realise that we are not where we feel we should be! However, this is common for smaller and growing businesses! What we do take comfort in, is the consistency of our core values of offering a high end cleaning service, providing excellent customer care and support, and all the while minimising our environmental impact.
Here at Evolve Cleaning, where we take pride in providing you with exceptional cleaning services while prioritising your health and the environment. As a family-run business, we have been operating for several years, offering high-end cleaning solutions using eco-conscious products. Our journey began with a simple desire to be our own bosses and to deliver a service that truly makes a difference.
Services we offer
We understand that your home or project has unique cleaning needs and that’s why we offer a diverse range of specialised cleaning services. From thorough end-of-tenancy cleans to sparkling new home cleans, from meticulous deep cleans to efficient construction cleaning, we have the expertise and skills to tackle all of these. Our goal is to meet and exceed the expectations of homeowners, landlords, and professionals who value impeccable cleanliness. For full details click here
The Evolve Difference
We are passionate about sustainability and minimising our impact on the environment. That’s why we have made a conscious choice, where possible to use eco-conscious cleaning products throughout our services. By opting for these alternatives, we ensure that your homes and offices are not only impeccably clean but helps you feel they are playing your part for the environment.
Customer Experience
Customer satisfaction is at the heart of everything we do at Evolve Cleaning. We take pride in going above and beyond to exceed your expectations. Our attention to detail, dedication, and commitment to delivering exceptional results have earned us a loyal customer base. It’s not just about completing a job! It’s about leaving you delighted with the transformation we bring to your homes and spaces.
Who we work with
Building strong collaborations and partnerships has been instrumental in our growth and success. We have formed valuable relationships with local developers and builders, earning their trust and recognition for our reliability and professionalism. Additionally, our ability to secure contracts with international companies speaks volumes about the quality of our services. These collaborations and partnerships enable us to expand our reach and continue providing top-notch cleaning services.
Engaging with you
In today’s digital world, effective marketing is essential. At Evolve Cleaning, we utilise various marketing strategies to connect with our target audience. Being active members of BNI, a business networking organisation, has allowed us to build valuable relationships and friendships. Giving us a network of partners we share with you, allowing us to refer other local, reliable businesses to help complete projects.
Our strong online presence through social media platforms and a user-friendly website, help showcase our services and values and gives a personal introduction to who we are.
The challenges we face
Running a business comes with its fair share of challenges, and we are no exception. Staffing has been a recurring obstacle, with high turnover and the need to find the right people. However, our determination in recruiting and retaining highly skilled cleaning operatives has allowed us to overcome these challenges and maintain the high standards we are known for.
Awards and Recognition
In recognition of our commitment to excellence, we were honoured to be nominated for the Best Family Business in the Entrepreneurs Circle national awards in 2022. This acknowledgment reflects the dedication of our team and our unwavering commitment to delivering exceptional service.
Conclusion
At Evolve Cleaning, we take pride in our ability to transform your home or spaces while promoting environmental sustainability. With our specialised cleaning services, eco-conscious practices, and a customer-centric approach, we are dedicated to providing you with the highest level of cleanliness and satisfaction. As a local family-run business, we have grown organically, relying on word-of-mouth referrals and the trust we have built within our network.
Looking to the future, our vision for Evolve Cleaning is to continue expanding our team of highly skilled cleaning operatives, ensuring that we can meet the growing demand for our services without compromising on quality. We strive to remain at the forefront of the industry by constantly evaluating and evolving our business to adapt to the changing needs of our customers.
We are often asked to do just a quick clean, “don’t worry it just needs a quick once over!” It is never, nor should ever be a quick once over! It usually comes down to people’s perception of what clean is, how involved the cleaning process can be and a concern that it may cost more if too much time is taken. Rest assured if your cleaners really did just give it a once over, you would complain the job hadn’t been done.
So, let’s look at each of the above in turn, starting with what clean is. Surfaces can look clean and indeed may be disinfected, but what about behind the kettle, the top of the drawer or down the cracks. These are all areas that may appear clean but ask a friend to make a cuppa and what might they find lurking behind the kettle and in the cutlery drawer?!
How hard can the cleaning be, a quick wipe over and its done?! This is true and cleaning in general is not quite rocket science but it does require thought and consideration. Imagine that your brand-new stainless-steel hob or shiny kitchen cupboards are cleaned with the wrong type of product and cloth, suddenly they’re not looking so clean and those scratches will never come out!
It will be cheaper if its quick! Well, this may be true, but you should be paying for the value your cleaning team offers. If they do a speedy, rushed job, the chances are you that job will need repeating at further expense and even at the expense of the company’s reputation, all because it turns out that it wasn’t actually just a quickie!
